The Importance of Good Ratings

On eBay, people from around the world are buying products. What a seller needs to keep in mind is they are also providing a service.

Buyers may have questions about the item, items may get lost in the mail, or the buyer may want to return the item. It is important to be provide top service to your customers so that they leave you a positive review, and hopefully, buy from you again. This means answering all messages promptly, and doing what you can to make sure the customer has a positive experience.

 

Buyers are more likely to purchase from someone who has positive ratings. I know I am often willing to pay more purely for the benefit of knowing I am dealing with a trustworthy seller.

Other benefits of positive reviews come from eBay. If you have strong sales, positive reviews, and follow eBay’s guideline, you could become a top rated seller. This is a great benefit because eBay gives you a discount on selling fees.

Everyone wins when you provide great service!

 

The Most Important Tool for an eBay Seller

Knowing what will sell ,and for how much, is what every eBay seller would like to know.  This trick is the closest thing to it!

eBay has a tool which allows you to search items that have been sold, or not sold, and for how much. Not only that, it tells you the date on which the item was sold so you know how frequently it is selling.

To the right of the eBay search bar, there is a link that says “Advanced,” this takes you to the advance search options.

Here you can search for completed items, which is all listings that have ended whether they sold or not. This is a great tool because you can see what people are willing to pay, and what they are not willing to pay. It also allows you to see the different listing titles so you can compare them to see which ones worked the best.  You can even click on the listing to see how the item was described.

This tool will help you create a title, choose a price, and describe the item you’re selling!